Safety Issue Resolution Process
The Safety Issue Resolution Process (SIRP) is
designed for all crafts to first quickly protect and then correct safety hazards identified by employees. Safety issues identified
are conveyed to other employees working in areas where hazards were reported.
Safety issues are received through:
1. Craft employees' contact
with their immediate supervisor.
a. This is the most
effective means an employee has for communicating a safety issue for protection and correction.
b. The supervisor
has an opportunity to ask questions and define more specific information if necessary to begin the correction process.
c. Supervisor exhibits he/she cares about
their concerns and becomes a safety "champion" and a "go to" supervisor.
d. Reinforces commitment
to employee's personal safety.
e. Establishes trust
and credibility through correction and follow-up with issues.
2. Division Hotline 909-386-4444
a. The division hotline
can be used when supervision is unavailable or when anonymity is preferred.
b. Hotlines should
be answered a minimum of once per day and should not be used when immediate protection is required.
3. Union Local Chairmen contacts
a. In some cases when an employee is uncomfortable
bringing an issue forward through conventional means, he/she contacts their union representative who in turn contacts
the immediate supervisor.
4. Local Safety Site Team Meetings
a. This should be a rare occurrence; but there
could be an instance where a safety site team representative would receive an issue at the time of a safety site team meeting.
5. Supervisor and Local Chairmen
Leadership Meetings
a. Safety issues may
arise out of monthly Supervisor and Local Chairmen Leadership meetings attended by union local chairmen.
b. The SIRP database
should be used to resolve those issues.
6. Unsafe Condition Report
a. Employees fill out
a prepared form and place in immediate supervisor's mailbox; however, conditions needing immediate protection should be verbally
reported.
b. Supervisors should
check mailbox at least once per day.
When safety issues are received by the immediate
supervisor, they are processed as follows:
1. Immediate supervisor or
middle manager contacts the safety issue initiator to ensure safety
issue (hazard) is protected and to let them know he/she is working on issue.
2. Immediate supervisor or
middle manager logs safety issue into database.
3. Immediate supervisor contacts
the correcting supervisor for safety issue handling
a. Correcting supervisor
corrects issue within 5 days or,
b. Develops a correction
action plan with timeline for correction.
i. Plan will be updated
monthly.
4. Correcting supervisor notifies
originating supervisor that the issue is corrected or provides explanation of plan (issue must remain protected until
corrected).
5. Supervisor contacts initiator
once safety issue is corrected and then closes issue.
a. All "Safety Issues"
remain on the SIRP Log in an "open" status until corrected
b. Issues needing
additional resources are elevated.
c. Non-safety issues
should be referred to the appropriate BNSF department.
6. Safety issues are tracked
by person(s) assigned responsibility for correction; or, in some cases, by Safety Manager or Safety Coordinators.
7. Safety issues posted
and corrected should be communicated to all affected employees using Job Safety Briefings.
The safety issue resolution logs should be reviewed by the GM, direct report, or in some cases the site leader,
on a monthly timetable. Safety issues open 30, 60 and 90 days or over will be discussed along with an emphasis on realistic
timetables for completion.